When Jane’s husband became abusive after losing his job, she feared for her and her stepdaughter Matilda’s lives.
Unable to call 911 openly, Jane cleverly pretended to order two pizzas—hoping the dispatcher would understand.
On the line was Denise, a 911 operator who, despite being used to prank calls, sensed Jane’s fear. Using yes-or-no
questions, she confirmed Jane was in danger and quickly sent help.
Police arrived just as the line went dead, rescuing Jane and Matilda. Her husband was arrested. Later,
Jane thanked Denise in person, and the two formed a lasting bond.Thanks to one woman’s quick thinking and
another’s deep empathy, Jane and Matilda began a safer, new life—proof that being heard, even in code, can be
